Reliable and Responsive Service that is Right the First Time!

Trusted brands require a trusted partner to deliver proactive and transparent communication. Strengthen your brand through consistent nationwide service and maintenance.

Corrigo
Coupa
Service Channel
Verisae
fm Pilot

Jump to Frequently Asked Questions

Can you trust your service and maintenance provider to…

1. communicate early and often?

2. provide up-to-date billing?

3. utilize smart devices accurately from the field?

Without proactive communication, facility managers are left to chase down the pertinent details. Making educated, replace-or-repair, budget decisions can be difficult without up-to-date data. When critical information is missing and reporting is inaccurate losing control over cost and budget is too great of a risk.

our services

National Facility Maintenance

Reactive

Exterior Signage

Exterior Lighting

Electrical

Multi-Site Capital Roll Outs

Signage / Brand Refresh

Site Decommissioning

LED Retrofits

Disaster Recovery

7,000

Locations Serviced

24/7

In-house Response Team

1,000+

Cima Certified Partners

the Cima difference

SUBJECT MATTER EXPERTS

Work with a specialized service team that is highly trained across multiple platforms and for diagnostics.

PROMPT & PROACTIVE PROCESS

Receive a call the day before, the day of, and the day after we are on-site. Rely on our standard for billing within 5 days of job completion.

CIMA CERTIFIED VENDOR NETWORK

Utilize a national network of vetted field partners who meet a high standard and are continually ranked on performance.

You can trust Cima to provide consistent communication and a proactive process. With our highly-trained team, you will gain efficiency and control throughout your program. We will earn your business with every call.

When you partner with a subject matter expert they treat your investment like its their own. From managing field partners to monitoring assets, they keep your costs in-line, and help find you hidden pockets of value.

FAQ

IS YOUR TEAM TRAINED ON MY PLATFORM?

Yes, our certified vendor network is trained on a multitude of platforms, including but not limited to Corrigo, Coupa, Service Channel, fm Pilot, & Verisae. We are ready to get started on your account.

DO YOU OFFER STRONG NATIONAL COVERAGE?

Yes, through our Cima-certified vendor network, we have strong national coverage.

DOES CIMA SELF PERFORM?

We have a combination of self-performing & preferred field partners.

HOW DO I GET STARTED?

Reach Out! We’ll collect basic information > Start the call process > Gather all store locations > Define the NTE > Agree on rates > Set up a Cima email

Reach Out!