Since its founding in the 1980s, American Girl has created dolls and related accessories that help young girls cultivate positive self-images and values. Cima has been American Girl’s go-to vendor to help them cultivate a positive brand image. This has included designing and building structures that helped the company with its in-store experience of its Girl of the Year, as well as maintaining and executing a regular cleaning schedule for its stores’ familiar awnings.
Cima has developed a national repair and maintenance program that accounts for differing layouts and materials, and sources the program through a roster of Cima Certified vendors. To confirm that we deliver optimal service, we contact customers the day before, the day of, and the day after a call is scheduled.
48-72
hour on-site guarentee
164
signs cleaned within 4-6 weeks
20
locations with premiere shopping destinations
Cima has developed a national service program that's tailored to fit American Girl's needs. Through organization, transparent communication, and training documents for material-specific cleaning. We begin the process by contacting the store manager at least four weeks in advance to plan and coordinate with property management.